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VoIP Reliability

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Posted by noemi on Mar 28, 2007 in How does VoIP work? | 0 comments

Although adoption of VoIP by businesses is widespread across the United States, a study released by Network Instruments found that network engineers often lack the appropriate tools to successfully manage and troubleshoot VoIP performance problems. According to the study, nearly half of the organizations surveyed have implemented the technology, and 32 percent of these organizations lacked the ability to monitor VoIP performance.

In an analysis of surveys from 273 network engineers across the United States, the study found that:

  • Nearly 50 percent were concerned with their ability to monitor the quality of VoIP service
  • 41 percent were unsure of their network’s ability to handle the extra bandwidth consumption from VoIP calls
  • 36 percent were concerned with the reliability of their VoIP application during periods of heavy use

    • continue reading VoIP Reliability Concerns Remain

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